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Meet The Team

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Chris Phillips RN, CCM, CPHQ

Chris has over 30 years of health system leadership experience with 20 years in non-profit Board work.  His expertise is in complex medical case management and health system quality improvement.  He holds a BSN from the Ohio State University and is nationally certified in medical Case Management and Healthcare Quality.  His focus at PLAN will be complex medical case management, health systems and insurer relationships as well as accreditation compliance. 

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Robert Dix

Robert Dix is retired from a small family operated media company where he was employed as an attorney. He holds degrees from Duke University in Durham N.C. and from Ohio Northern Law School in Ada, Ohio. A Florida resident, he and Mrs. Dix also maintain a home in neighboring Licking County, Ohio. Both he and Mrs. Dix have been active in many civic organizations over their careers. And he has had a lifelong interest in mental health care and treatment.

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Jed Hopler, Peer Support Specialist

Jonathan (Jed) Hopler is a person in long term recovery who is passionate about his own pursuit of health and wellness and being of service to those in the recovery community. He received a BA in communication from The Ohio State University in 2007, as well as his CDCA in 2022 and his Peer Support certification in 2023. He was formerly a CPRS stationed at Jordan’s Crossing Resource Center on the west side of Columbus, and the resident manager at Serenity Street, a men’s recovery program on the south end. He is currently stationed at the OSU Gateway Cohatch in the RCO office and can offer recovery coaching there or in the community.  He is deeply committed to meeting people where they are. He values family, spiritual growth, community and service. In his spare time he enjoys reading, writing, playing the piano, cooking healthy meals and exercising.



Dianne Clay

Dianne is a retired teacher and has always been an advocate for people who struggle for one reason or another. Having a family member as a client, she knows how important the PLAN services are both for both clients and for the whole family. She would be glad to talk with potential clients about her family’s experiences with PLAN.

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Lorena Richtarsic - Engagement Director

Lorena has dedicated her life to assisting community members from all walks and stages of life. With over 17 years’ experience working in the non-profit sector, Lorena has applied her passion for community building and sustainable quality of life experiences to engage clients in direct care, supervisory support and Board leadership. Experiences through Neighbors Helping Neighbors, AmeriCorps, Volunteer Coordination and Board of Directors commitments, Lorena has a well rounded and diverse background that she applies in Engagement Activities for our clients.  Lorena is actively involved in continuous education opportunities in non-profit management, business administration, complex marketing, age-friendly training and mental health development. This drive for improvement and growth is essential to her engagement with a variety of potential program partners and avenues that Clients can participate in life enhancements.

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